Return Policy

We take pride in offering high-quality refurbished products and ensuring that every item meets strict standards before shipping. However, we understand that occasionally, a return may be necessary. Please review our return policy carefully:

  • Eligible Returns:
    We only accept returns for items that are defective or malfunctioning upon arrival. If you believe your item is defective, please contact us immediately to initiate the return process. We will work with you to verify the issue and arrange for the return if applicable.

  • Non-Eligible Returns:
    Returns or refunds will not be accepted for the following reasons:

    • "I don’t like it"
    • "Ordered by mistake"
    • "Not as described" (Our listings are fully accurate, and this claim will not be honored unless proven otherwise)
    • Minor scratches, dents, or signs of wear that are expected with refurbished items and described in the listing.

  • Condition of Refurbished Items:
    Please note that all refurbished items may have minor cosmetic imperfections, such as scratches or small dents. These are normal for pre-owned devices and do not qualify as defects or reasons for returns. By purchasing from us, you acknowledge and accept this condition.

  • False Defective Claims:
    Any returns that are found to be falsely claimed as defective will not be processed for refunds. In such cases, we will return the product to the customer, and no further action will be taken. We take this seriously to protect our business from fraudulent returns.

  • Important Reminder Before Purchase:
    Please make sure you have carefully reviewed the product description and specifications before placing your order. We encourage you to fully understand the item’s condition and capabilities to ensure it meets your needs. If you are seeking a product in perfect, like-new condition, we highly recommend purchasing a brand-new item at the original retail price.

We value your understanding and cooperation in adhering to our return policy. This allows us to continue offering high-quality refurbished products at competitive prices. Thank you for your business!