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Terms of Service

Welcome to Yuan Sheng Trading Inc. We are committed to providing you with exceptional service and high-quality refurbished products. By making a purchase from us, you agree to the following terms and conditions:

1. Product Information

  • Condition: All products are refurbished to meet our high standards. They are not brand-new and may show signs of use.
  • Descriptions: We strive for accuracy in our product descriptions. If you have any questions or require additional information, please contact us before purchasing.

2. Pricing

  • Competitive Pricing: Our prices reflect the quality and value of our refurbished products, offering you significant savings compared to new models.
  • Updates: Prices may vary due to market conditions. We recommend checking our listings for the most current pricing information.

3. Order Processing

  • Processing Time: Orders are processed within 2-3 business days. This includes refurbishing, part replacement, and MacOS restoration where applicable.
  • Shipping: Shipping times vary based on your location and the shipping method selected. We provide tracking information to keep you updated on the status of your shipment.

4. Shipping Policy

  • Handling Times: Please refer to our detailed shipping policy for information on handling times and shipping procedures.
  • Carrier Issues: In the event of shipping delays or issues caused by the carrier, we will assist you in resolving these matters but are not responsible for carrier-related problems.

5. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, please contact us within 30 days to initiate a return. Products must be returned in their original condition.
  • Refunds: Refunds are processed upon receipt and inspection of the returned item. Please allow 7-10 business days for the refund to be processed.

6. Warranty

  • 90-Day Warranty: All refurbished MacBook Pros come with a 90-day warranty. This warranty covers defects in materials and workmanship but does not cover damage caused by misuse or accidental damage.

7. Customer Support

  • Contact Us: Should you need assistance, our customer support team is available to help. Please use the chat feature on our website or contact us via email for prompt assistance.
  • Feedback: We value your feedback and encourage you to share your experience with us to help us improve our services.

8. Privacy Policy

  • Data Protection: We are committed to protecting your personal information. For details on how we collect, use, and safeguard your data, please refer to our Privacy Policy available on our website.

9. Modifications

  • Terms Changes: We may update these terms from time to time. Please review them periodically to stay informed of any changes.

Thank you for choosing Yuan Sheng Trading Inc. We appreciate your business and look forward to serving you.